Information we collect
- Account details, contact information, workspace settings, subscription records, and order information.
- Task briefs, uploaded files, feedback, support requests, and communications submitted by users.
- Logs, device information, browser information, and usage data used for security, performance, and product improvement.
How we use information
- To provide, maintain, protect, and improve SmaugBrain and related services.
- To process accounts, subscriptions, payments, support, notices, and security reviews.
- To understand product usage and improve workflows, documentation, usability, and enterprise support.
Sharing and disclosure
- We do not sell personal information.
- We may share limited information with necessary service providers for hosting, payment, compliance, security, support, and legal requirements.
- Enterprise customers may configure more specific data processing and access boundaries by contract.
Retention and security
- We retain information for as long as needed to provide the service, meet compliance obligations, and resolve disputes.
- We use access controls, logs, permission boundaries, and reasonable technical safeguards to protect data.
- Administrators can update this policy content from the backend.
Contact
- For privacy requests or data processing questions, contact us through the contact page.